Sales Associate

Location

Melrose




WHO WE ARE
 
At House of CB, we only like to do things we love. We love fashion, we love creativity and we love our clients. At CB, we're constantly on the look-out for the hottest talent who can fit with the CB team and help take us to the next level.
We are looking for an inspiring and hard-working Sales Associate who will be responsible for providing exceptional customer service and assist in the day to day operations of House of CB.
 
JOB DESCRIPTION
 
The Part-Time Sales Associate position is a broad-based sales-oriented and customer service role that supports the day-to-day operations of the West Region Retail Store located in Los Angeles, CA. Working no more than 29 hours per work week.  The ideal candidate is energetic and is a customer service-oriented retail sales associate. With us, you’ll share with customers your passion for and knowledge of clothing to find the perfect outfit, while creating a warm and welcoming atmosphere where customers will enjoy their shopping experience and return for the unique apparel. You will also have the chance to design displays, to be featured on our recommended website and social media ad campaigns and help create our seasonal promotions, all while enjoying the benefits of working on a cooperative and close-knit team. 
 
RESPONSIBILITIES
 
  • Greet guests as they enter the shop, ask whether they would like assistance with anything, and provide help if needed in a friendly, hospitable, and efficient manner
  • Remain knowledgeable about and answer questions related to merchandise, sales, promotions, and store policy
  • Provide recommendations based on customer’s stated preferences, needs, and desires
  • Create a warm and cozy atmosphere for our guests in accordance with the vision of the store by acting in a welcoming and approachable manner during customer interactions
  • Operate a cash register and perform related tasks, including cash handling, credit card processing, and opening and closing of the register when on the first or last shift of the day
  • Straighten, arrange, stock and dust off merchandise, maintain shelving areas as directed by management, and participate in the designing of displays in windows and on tables
  • Ensure the store is well-maintained and assist with visual merchandising tasks.
  • Locate merchandise for customers, placing special orders to find desired items if necessary
  • Handle refunds, returns, and exchanges with a focus on timeliness and customer service


SKILLS AND EXPERIENCE
  
  • Minimum of 1 year experience as a Retail Store Associate in an elevated contemporary brand highly preferred but not required
  • High School Diploma or equivalent required 
  • Ability to lift up to 50 pounds of merchandise
  • Flexibility to work a retail schedule which includes evenings, weekends, and holidays
  • The ability and willingness to be hands-on to complete basic tasks on a day-to-day basis.
  • Excellent interpersonal and written communication skills. 
  • Strong diplomacy and adaptability attributes to contend with exposure to upper management and shoppers. 
    Professional and dependable.
  • Ability to remain calm under pressure. 
  • Flexible working hours with weekend availability 
  • Hold an interest in fashion
  • Ability to communicate and instill company culture throughout the organization.
  • Effective time management – need to balance competing demands and changing priorities. 




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